When should you start ordering this service ?
If you are a new customer, then you should count between 7 and 10 working days before leaving on holiday. This period is necessary for the correct initial set-up.
You may also ask for a custom offer if your business needs are different from the following plans.
Why should you outsource during your holidays ?
Holidays must be reserved exclusively for relaxation. The following blog articles are suggesting a couple of additional ideas for effective email management during and after your vacation.
The temporary outsourcing will enable you to keep a business activity while you are on vacation and enjoying a well-deserved recovery. After all, your potential clients do expect an answer to their questions even during the holidays. Moreover, the project management work continues during this period.
This administrative outsourcing can be immediately implemented and only depending on your real needs. This service also offers you some very interesting tax advantages.
Efficient, on-time, and immediately available
Our teams are located in Switzerland and can be rapidly deployed as and when you need them. We have hands-on experience with start-ups, growing businesses, and also as temporary replacements for SMBs or multinational companies operating in the Lake Geneva region.
Swiss-based solutions. A scalable implementation.
Both an advisory and operational service, our e-mail response and management service is declined as follows:
/ / prompt and discrete responses to incoming e-mails
- timely responses, helping you to delay action for when you get back
- standard answers (e.g. appointment scheduling, standard answers, etc.)
/ / participative responses and emergency management
- selective screening of your e-mails (in the event of an emergency, SMS, calls, etc.)
- transfer to a previously designated third party
- replies on your behalf as per your specific directions, etc.
E-mail response & management in the French-speaking area of Switzerland
We provide outsourcing support and administrative services in the French-speaking area of Switzerland as early as 2003.
Our solutions are precisely adjusted to your needs. We have not only a good reputation and a superior delivering performance, but also the ability to provide a premium service with consistent and measurable results.
Your temporary outsourcing.
E-mail response & management during holidays.
A reliable solution
You can temporarily manage your e-mail messages received during the holidays with our business in the French-speaking area of Switzerland.
This presence ensures the confidentiality of your incoming e-mail messages. Read more about our security and confidentiality commitments.
Control your business spending
With our comprehensive range of administrative support services and all-inclusive pricing, you can be sure that your front-/back-office operating budget is under control.
Additionally, the outsourcing of your administrative support in Switzerland is an attractive option for tax savings.
A scalable deployment
Our secretaries and administrative assistants have a hands-on experience with start-ups, growing companies, but also as temporary substitutes for SMEs or multinational companies with activities in the Lake Geneva region.
Our reliable and professional work practices combined with a high-quality track record in Switzerland are the foundation of a privileged business relationship.
Some Businesses Working with Us
More time for your holidays. A quality time.
You will discover new landscapes during your holidays and besides, no worries about the response or the management of your incoming e-mails. Here is what you get with our administrative support service in Switzerland:
- great versatility, flexibility and availability that are optimally adjusted to the needs of modern companies
- a significant increase in the quality and professionalism involved in your reception desk area or administrative support
- trustworthy teams with a genuine motivation and passion towards the well-performed administration work
- no time off compared to the in-house administrative support
- using an outsourced administrative service will allow you to pay only for the services you use.
E-mail Reponse & Management Plans
Start-Up
daily rate from- scalable implementation
- for 1 to 3 employees
- start-up or small business
- coverage: Monday to Friday
- screening and assessment
- prompt and appropiate responses
- 12 to 14 daily e-mails, on average
- 6 times a day
- 5 consecutive days
- not included: multifunctional support
- not included: specialised support
- not included: other options
Growing Business
daily rate from- scalable implementation
- for 4 to 7 employees
- growing business
- coverage: Monday to Friday
- screening and assessment
- prompt and appropiate responses
- 20 to 22 daily e-mails, on average
- 6 times a day
- 5 consecutive days
- not included: multifunctional support
- not included: specialised support
- not included: other options
SMB
daily rate from- scalable implementation
- for more than 10 employees
- SME or corporate entity
- coverage: Monday to Friday
- screening and assessment
- prompt and appropiate responses
- 30 to 35 daily e-mails, on average
- 6 times a day
- 5 consecutive days
- not included: multifunctional support
- not included: specialised support
- not included: other options
The processing cost for new customers is 200.- CHF.
Those all-inclusive daily rates for the E-mail Response & Management plans are valid for a minimum order of 5 (five) consecutive days.
* processing costs will not be charged for special orders
Additional Services
The multifunctional support is part of the all-inclusive service plans. Those plans are including support services such the social media support, IT, marketing, project management, etc. Those special packages can be purchased in addition and only if needed.
The specialised support such as bookkeeping management, HR management, medical assistance, technical support for the e-mail server, website support, etc. are not included in this e-mail response and management plan.
The other options may include for example the travel expenses to your headquarters during the pre-arranged hours, additional administrative support, international phone calls, extended hours, etc.
A special pricing ? Ask for a consultation !
