work with office and core business assistants in Switzerland, Geneva and Lausanne

Our approach

Here, at www.Assistante.ch we love to create an optimal alignment between your needs, your business objectives, and increased work productivity. That is why we use the best practices and Agile tools.Since 2003 in business in meeting the requirements of our customers in Switzerland and abroad. That is why we have developed specific processes and clear responsibilities for every customer need and contract work.In addition to intelligent work planning, the constant coordination between your team and our specialists will ensure the successful delivery of a high quality work package.

Turnkey delivery

Call us when you need it most ... and your Business Assistant will do the work for you ! Some services we provide:

financial analysis, ROI, etc.
follow-up on special projects
Social Media Communication
IT & website maintenance
web and commercial graphics
translations and interpreting

+15 years of experience

Since 2003 in business: more than 15 years of experience in meeting the requirements of our customers in Switzerland and abroad. We are also covering international mandates. A versatile hands-on experience you can use right now:

marketing, sales, social media
IT (information technology)
office and business administration
complex projects management.

To the point

You only purchase what you need, when you need it most. Expect results, not attendance hours ! Your Business and Office Assistant do not waste the time. And neither are you. Operational Assistance, Business & Management support in Switzerland

Operational Assistance, Business & Management support in Switzerland

Your questions. Our answers.

Services on www.assistante.ch
Billing
Your Account
Terms & Conditions

assistante.ch general description

all about your billing questions with assistante.ch

all about your customer account

all about the general terms & conditions, and contractual conditions with your assistante.ch

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1. Can I change my assistant ?

Yes. Depending on the general teams' availability, you can change your assistant. Sometimes, there is a waiting period between 5 to 14 working days.
2. Where is located my assistant ?

All our business assistants and services providers are located in Switzerland.
3. Track-record experience.

Our assistants have a track-record experience of at least 10 years in industrial and service-based businesses, as well as in large multinationals (Fortune 500).
International and local experience in Switzerland.
We are not secretaries, nor receptionists, nor virtual assistants ... but business assistants located in Switzerland. We are at your service since 2003 for all your IT - marketing - social media - project management needs.
4. Will my assistant be working on weekends or holidays ?

No. Your assistant is working during standard business hours, Monday to Friday.
You can submit your tasks at any time, day or night, during the week or on weekends. Your assistant will take care of it the next working day.
5. What service guarantee do I have ?

You only pay for your current monthly usage. You can cancel and place a new service pack order whenever you want.
Annual billing is provided for your convenience. If, for any reason, you decide to stop using our services, you do not renew the following month ! It's as simple as that.
You can find the full pricing list by clicking here.
6. I want to share my assistant with another colleague.

For the sake of productivity and clarity, your assistant's work cannot be shared with your colleagues. If your colleague would like to benefit from our various support services, please go to our service pack offering.
7. I need more!

Good news. At any time, you can purchase a higher service package. You will find here more details on our service packages and prices.
8. What is the working relationship ?

Your assistant is not a "subordinate employee" but a service provider. Therefore, your assistant can also serve other clients.
9. The confidentiality of your work.
We always sign a confidentiality contract / NDA agreement. We're used to working this way.
Indeed, we are supplying b2b services since 2003 for this type of customers:
- business entrepreneurs
- high-level consultants
- C-level Directors and multinational-based Executive Directors.

1. What is the cost of services ?

You will find a full pricing list for our service packs by clicking here.
You only pay for the current monthly usage. Annual billing is provided for convenience. If, for any reason, you decide to stop using our services, you do not renew your order for the following month ! It's as simple as that.
2. I need more!

Good news. At any time, you can purchase a higher service package. You will find here more details on our service packages and prices.
3. Can I change my service pack ?

Yes, at any time you can upgrade to an improved services pack offering.
Upon the change, the amount already paid will be included (on a pro rata base) to the cost of your new service pack. You will have to pay the price difference before being able to benefit from the new service pack offering.
4. I only want to try services for 1 month.

Yes. It is possible to try our services. You only pay for your current monthly usage. You can stop and resume our business services whenever you want.
Annual billing is provided for convenience. If, for any reason, you decide to stop using our services, you do not renew your order for the following month. It's as simple as that.
You can find a full list of service packs and pricing by clicking here.
5. My service pack is over limit.
Once you have reached the maximum number of services in your package, you have two options:
1. you can keep your service pack "as is" and wait for the following month reset
2. or you can update by purchasing a higher services pack.
It is your choice. Here you will find more details about our service packages and their pricing.
6. I want a detailed Activity Report.

Yes. It is possible to receive a detailed activity report (daily, weekly, or monthly).
Administrative fees for this report will be counted as working hours and will be calculated as part of services provided with your pack. All services and interventions for you and/or on behalf of your account are invoiced by periods of minimum 15 minutes.
7. How is calculated the working time included in my service pack ?

All services and interventions for and/or on behalf of your account and projects are billed in increments of minimum 15 minutes.
The work required may need more or less working hours. You can consult examples of work deliverables and their time estimates by going to our service pack pricing..
If you clarify your expectations right from the start, you will have fewer work interventions, a more efficient work result, so you will increase the effectiveness of your services' pack. Moreover, our blog is regularly presenting some tips to increase your work productivity.

1. The confidentiality of your work.
We always sign a confidentiality contract / NDA agreement. We're used to working this way.
Indeed, we are supplying b2b services since 2003 for this type of customers:
- business entrepreneurs
- high-level consultants
- C-level Directors and multinational-based Executive Directors.
2. Can I change my service pack ?

Yes, at any time you can upgrade to an improved services pack offering.
Upon the change, the amount already paid will be included (on a pro rata base) to the cost of your new service pack. You will have to pay the price difference before being able to benefit from the new service pack offering.
3. How do I stop my service pack renewal ?

You can stop and resume your services pack whenever you want. Login to your customer area and click cancel.
You only pay for the current monthly usage.
Annual billing is provided for convenience. If, for any reason, you decide to stop using our services, you do not renew the order for the following month. It's as simple as that.

1. Can I change my service pack ?

Yes, at any time you can upgrade to an improved services pack offering.
Upon the change, the amount already paid will be included (on a pro rata base) to the cost of your new service pack. You will have to pay the price difference before being able to benefit from the new service pack offering.

Office & Business Assistants. Efficient and reliable services.

Our approach

Turnkey delivery

+15 years of experience

To the point

Your questions. Our answers.

Office & Business Assistants. Efficient and reliable services.

International experience. Local market presence. In Switzerland.

Some Businesses Working with Us

Overworked ? The solution is nearby your location. In Switzerland.

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